Being in the window cleaning business, it’s necessary to have the proper window cleaning software to help manage and grow the business. The hard part though is to find user friendly software that contains all the features we need as window cleaners. Well…a window cleaning software called The Customer Factor has saved the day.

Steve Wright who developed The Customer Factor is actually a former window cleaner, so I had a feeling this software would fit me perfectly.

Here is a brief listing of some features in The Customer Factor:

–Complete prospect and customer capabilities like adding, tracking, and searching. This is strong, strong, strong. I know other software tools let you add customers and all that, but the functionality in The Customer Factor is unique. I can see exactly who needs to be contacted so no customers get lost or fall through the cracks.

–Invoices. Working with invoices is fun in The Customer Factor. I used to use other accounting software and it did ok, but in this window cleaning software, I can not only create invoices, but lots of other things are accomplished at the same time. You can tell that a window cleaner created The Customer Factor.

–Reports. The number of reports you have access to in The Customer Factor is unbelievable. Not only the usual reports are available like sales and profit & loss, but you can also search for your mileage (great if you keep track of your business mileage for tax purposes), taxes collected, how many (and when) prospects and customer were added to the software, which marketing methods (postcards, flyers, etc.) are working the best, what “job types” made you the most money, etc. etc.

–Reminders. This is a nifty feature that allows me to get emailed every morning with what I need to get done in my business. I choose my preferences and save it. Bingo. The Customer Factor remembers what I need to do and lets me know. All automatic. Love it.

Some closing notes. The Customer Factor window cleaning software has a really cool personalization feature. So I can send letters to my prospects or customers and they’re all personalized. A big time saver. A couple of clicks and it’s done. For extra security, I can even backup all the data in my account. This is important to have this extra security. So there you have it. I’d recommend you check The Customer Factor out. There is a money back guarantee on this window cleaning software, but I personally think you’d be crazy to ask for your money back.

The cost of The Customer Factor is $24.95 monthly. There is a 10% savings if you sign up for a quarterly subscription. Yes…it is a subscription. But this is exactly the way it should be if you want the best product. Ex: If this software had a one time charge to it, would it be updated often? Um…probably not. And in the last 6 months, Steve Wright has added about 20 new features to the software. Upgrades are constant.

Anyway…back to the $24.95. Consider it an investment and write it off on your taxes. This window cleaning software will MAKE you money. Whenever I hear someone squawk about paying $24.95 a month for a quality tool like this, I have to laugh.

And that’s it. My review of this powerful window cleaning software called The Customer Factor. After being a member a few short months, I’ll never use any other software for my window cleaning business.